Accountable for:Responding, and serving all Bank's client enquiries and prospects either by E-mail or both (E-mail & Phone).Handling all client complaints in a timely manner at the highest quality standardsProvide information on all Bank Products to existing & potential clients.Selling bank products and services and generate quality service opportunities.Resolve customer complaints, either directly or conjointly with the other concerned dept’s.Execute client instructions as per Bank P&P’s.Identify & forward customers feedback and contribute to process improvement.Job Requirements:From 0-2 years' experience in a related field.Bachelor's degree from a reputable university.Excellent Communication.PC Literate (Excel, word, PowerPoint, ETC…).