Customer Support

We’re Hiring: Customer SupportAre you organized, people-oriented, and ready to start your career journey? 🚀We’re looking for a Customer Support to join our team and support our customers by answering their inquiries, assisting them in choosing the right products, and ensuring an excellent customer experience from first contact to order completion.📍 Location: New Cairo – First Settlement🕒 Shifts: Rotational⸻🔹 Job Description:As a Customer Support, you’ll act as a key point of contact between customers and internal teams, ensuring smooth communication and high-quality service.Your main duties will include:• Communicating directly with customers and responding to their inquiries through different communication channels.• Providing accurate information and assisting customers with their questions and product needs.• Providing accurate product information, availability, and pricing details.• Assisting customers in choosing the right products based on their needs.• Coordinating with warehouse, delivery, and operations teams to ensure smooth and timely order processing.• Following up on customer orders and resolving any issues promptly.• Providing regular updates to customers and internal teams regarding order status.• Handling customer concerns professionally and ensuring a positive customer experience.• Ensuring customer satisfaction through clear communication and professional support.• Maintaining accurate records and ensuring all customer interactions meet company standards.⸻🔹 Requirements:• Fresh graduate to 0–2 years of experience.• Previous customer support experience is a plus, but not required.• Must live in Cairo.• Excellent communication and customer-handling skills.• Strong attention to detail with a problem-solving mindset.• Good command of Microsoft Office.• Comfortable working rotational shifts.• Positive attitude, teamwork spirit, and a customer-first mindset.⸻✨ What We Offer:• Fixed salary.• Supportive and friendly work environment.• Real opportunities to grow within Customer Support.• Hands-on training to build strong customer service skills.⸻If you’re ready to start your career and make a real impact, we look forward to hearing from you! 🤩#NationalCareGroup #Hiring #CustomerSupport #Sales #FreshGraduates #JoinOurTeam #NewCairoJobs #CareerOpportunity