Full supervision of the operation and management of the residential and Hospitality complex (including maintenance, cleaning, and furnishing services), developing operational plans, monitoring their implementation, ensuring the readiness of facilities and services, and their continued efficient operation. Ensuring the provision of high-quality services to residents and visitors, following up on their requests, achieving the operational, financial, and investment goals of the complex while maintaining facilities and property, raising the level of customer satisfaction, preparing periodic reports on operational, financial, and administrative performance, and providing the necessary recommendations to improve performance and develop services.Qualifications:· Bachelor's degree in Hospitality Management, Business Administration, or a related field. · 7-10 years of experience in hospitality, hotel operations, or facilities management. · Strong leadership, communication, and customer service skills. · Experience supervising housekeeping, maintenance, and daily operations. · Proficient in Microsoft Office; knowledge of property/hospitality management systems is a plus. · Strong organizational, problem-solving, and reporting skills.
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.