e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)Handle inbound customer calls and provide professional customer service.Understand customers’ needs and provide accurate information and appropriate solutions.Resolve customer inquiries and complaints efficiently.Follow company policies, procedures, and quality standards.Maintain a high level of customer satisfaction and professionalism.Document customer interactions and update relevant systems.Meet assigned KPIs and performance targets.Job Benefits:Net Salary 19,000Cola increase (20%) from joining dateBonus program 3kReferral program up to 6kAnnual salary increaseSocial and medical insuranceFree VPN lineCareer pathChance for promoted after 6 monthsOpportunity To travel To UAELocation: Maadi, Degla Square (No transportation provided) e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e& CX Solutions).Job requirements:Grad of any majorExcellent up to Fluent English speakers (B2)Flexibility with rotational shifts
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
Etisalat Misr, branded 'etisalat by e&', is Egypt's third mobile operator and first integrated telecom operator, part of the global e& group.
What you should know
Egypt's third mobile operator since 2007: Etisalat Misr launched commercial operations on 30 April 2007 as Egypt's third mobile operator and first integrated telecom operator, attracting one million subscribers within 50 days.
Part of the e& group serving ~175 million customers: The operator is majority-owned by the Emirates Telecommunications Group (e&), a global technology group founded in 1976 operating in 38 countries.
Among Egypt's four 5G operators (live June 2025): Egypt commercially launched 5G on 4 June 2025; e& Egypt was one of four operators going live after securing a 5G license in October 2024.
How they work
Empowered, Agile, Collaborative — e& encourages creativity and innovation: working together, employees are encouraged to think outside the box and challenge the status quo to deliver the best for customers.
Drive the digital future to empower societies — e&'s vision is to bring technology to every person, home and organisation, moving the world and its people forward.
Recent update
e& Egypt among operators in Egypt's record US$3.5 billion spectrum deal. On 7 February 2026, Prime Minister Mostafa Madbouli witnessed the signing of the largest spectrum allocation deal in Egypt's telecom history. e& Egypt, alongside Vodafone Egypt, Orange Egypt and Telecom Egypt (WE), is pa…