About e& CX Solutions: It’s one of Etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges.Assess the needed systems based on business requirements.Translate business needs into clear and actionable IT requirements.Advocate for business needs within the IT department.Manage and prioritize IT requests from business units.Facilitate communication and collaboration between business units and IT teams.Monitor and measure the success of IT solutions from a business perspective.Identify and manage risks associated with IT projects.Develop and maintain strong relationships with key stakeholders across the organization.Stay up-to-date on the latest IT trends and technologies. Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field (preferred).2-3 years of experience in IT Business Relationship Management, projects management or IT-business alignment.Proven track record of building and maintaining strong relationships with stakeholders at all levels.Good understanding of system architecture, application integration, APIs, and enterprise solutionsStrong capability in troubleshooting business and technical problems by understanding customer journeys and business processes.Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes.Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS ProjectTOGAF Certification is highly desirable
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
Etisalat Misr, branded 'etisalat by e&', is Egypt's third mobile operator and first integrated telecom operator, part of the global e& group.
What you should know
Egypt's third mobile operator since 2007: Etisalat Misr launched commercial operations on 30 April 2007 as Egypt's third mobile operator and first integrated telecom operator, attracting one million subscribers within 50 days.
Part of the e& group serving ~175 million customers: The operator is majority-owned by the Emirates Telecommunications Group (e&), a global technology group founded in 1976 operating in 38 countries.
Among Egypt's four 5G operators (live June 2025): Egypt commercially launched 5G on 4 June 2025; e& Egypt was one of four operators going live after securing a 5G license in October 2024.
How they work
Empowered, Agile, Collaborative — e& encourages creativity and innovation: working together, employees are encouraged to think outside the box and challenge the status quo to deliver the best for customers.
Drive the digital future to empower societies — e&'s vision is to bring technology to every person, home and organisation, moving the world and its people forward.
Recent update
e& Egypt among operators in Egypt's record US$3.5 billion spectrum deal. On 7 February 2026, Prime Minister Mostafa Madbouli witnessed the signing of the largest spectrum allocation deal in Egypt's telecom history. e& Egypt, alongside Vodafone Egypt, Orange Egypt and Telecom Egypt (WE), is pa…