Senior Technical Support Engineer

Job Purpose:The Senior Technical Support Engineer is responsible for providing technical support to the Handover & QC function, ensuring that units and common areas are delivered in accordance with approved drawings, specifications, quality standards, and the M squared's handover requirements.Job Responsibilities:Review customer contracts, unit specifications, and approved modifications to ensure that all contractual and technical requirements are properly reflected in the delivered units.Review and verify customer-requested modifications, upgrades, and special requirements against approved drawings, contracts, and applicable technical standards.Coordinate with Construction, Design, Contracts, Customer Relations, and relevant subcontractors to ensure that approved customer modifications are properly executed.Verify the implementation of approved modifications during technical inspections and prior to customer handover.Identify any discrepancies between the contracted scope, approved modifications, drawings, and actual site execution, and ensure timely resolution.Key Qualifications: Bachelor’s degree in Architecture Engineering, or any relevant field.3-5 years of relevant experience in real estate developer.Previous experience in residential, commercial, mixed-use, or large-scale real estate projects is preferred.Strong knowledge of construction quality standards, finishing works, and MEP systems.Strong experience in snagging, inspection, defect identification, and handover processes.Excellent problem-solving and analytical abilities.Strong communication and coordination skills.Good command of written and spoken English.