Job Description💼 Position: Customer Service Representative | English Speakers We're Hiring: Customer Service Representatives ✨ Why Join Us?💰 Earn up to 300,000 EGP annually with opportunities to increase your income.🏥 Medical insurance worth up to 200,000 EGP annually.🚌 Transportation provided.📚 Free access to hundreds of professional courses through our learning platform.📈 Internal career opportunities across all Sutherland departments after your first 9 months.🌍 Work in a dynamic, international environment with continuous learning and career development.📩 Apply now by filling out the form or by sending a text message directly to 01050014512Qualifications✨ B2+ English proficiency🎓 Graduates or dropouts only (no gap years)🎖️ Valid military service certificate required📄 Ability to submit all required hiring documents within 30 days✅ Criminal record certificate must be provided within 3 days of receiving the job offer
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
Sutherland is an experience-led digital transformation company that delivers exceptionally engineered customer and employee experiences using human-centered design, AI, and automation.
What you should know
Global Professional Network: Employs over 60,000 professionals across 144 locations worldwide
High Transaction Volume: Processes more than 43 million transactions every month for global brands
61 Global Hubs: Operates 61 delivery centers spanning 19 countries to provide design-led business process transformation
How they work
One Sutherland — A team of global professionals — operationally effective, culturally meshed, and committed to clients and to one another.