Handle Customer Inquiries: Respond effectively to incoming calls, emails, and chats, providing accurate information on our products and services.Sell Products & Services: Convince customers to purchase mobile plans, data packages, devices, and value-added services.Identify Customer Needs: Understand what the customer is looking for and tailor solutions that fit their requirements.Meet Sales Targets: Strive to achieve defined monthly sales goals to drive company growth.Manage Sales Orders: Ensure all sales orders are processed accurately and in a timely manner. Communication Skills: Proven ability to communicate clearly and persuasively over the phone and digital platforms.Product Knowledge: Deep understanding of telecommunications products and services.Negotiation Skills: Ability to negotiate and build lasting relationships with customers to close deals.Time Management: Highly organized with the ability to manage time effectively and prioritize tasks.Languages: Native fluency in Arabic and professional proficiency in English.Computer Literacy: Proficient in CRM systems and using digital tools.
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.